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VECTOR MEDICAL & CONCIERGE

WEBSITE ACCESSIBILITY STATEMENT

Effective date: October 13, 2026 | Last updated: October 13, 2026

 

VECTOR Medical & Concierge, LLC is committed to providing a public website that is usable by people with disabilities and to improving accessibility as its website and services evolve.

OUR ACCESSIBILITY GOAL

VECTOR's goal is to design and maintain the public website in substantial alignment with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. Accessibility is an ongoing process, and this statement is not a claim that every page or third-party service is fully accessible in every circumstance.

MEASURES WE SUPPORT

  • Keyboard navigation, logical focus order, and visible focus indicators;

  • Logical headings, descriptive page titles, and meaningful link text;

  • Alternative text for informative images and appropriate handling of decorative images;

  • Readable color contrast and information that is not conveyed by color alone;

  • Text resizing, 200% zoom, responsive mobile layouts, and appropriately sized touch targets;

  • Labels, instructions, and understandable errors for the MailerLite newsletter form;

  • Reduced-motion preferences and controls for moving content;

  • Accurate captions for every prerecorded video containing meaningful speech, with transcripts provided when practical;

  • Accessible HTML versions of core website notices and policies; and

  • Testing of the path from the public website to the SalusEMR booking link, with VECTOR's telephone number available as an alternative scheduling method.

THIRD-PARTY SERVICES

The website links to or uses services provided by third parties, including SalusEMR, Vimeo, Google Maps, ordinary social-media and review links, payment or financing providers, and product platforms. VECTOR does not use an embedded Google review widget or live social-media feed at launch. VECTOR does not control every accessibility feature of third-party services, but it welcomes reports of barriers and will work to provide a reasonable alternative when practicable.

NEED ASSISTANCE OR WANT TO REPORT A BARRIER?

If you have difficulty accessing website information or need it in another format, contact VECTOR and describe the page, feature, or information involved. VECTOR will make reasonable efforts to provide access or an alternative method.

 

VECTOR Medical & Concierge, LLC
Phone: (865) 481-5001
Email: admin@vectormedicalconcierge.com
Mail: 800 Oak Ridge Turnpike, Suite A500, Oak Ridge, TN 37830

 

Do not include symptoms, diagnoses, photographs, medical records, or other sensitive health information in an accessibility email. Current patients should use SalusEMR for patient-care communications.

 

Technical reference: Web Content Accessibility Guidelines (WCAG) 2.2

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